Privacy Policy
At Aspire Health Plans, LLC, also known as Aspire 65, we are committed to protecting your privacy. We recognize the importance of protecting the confidentiality and security of the information we collect about individuals. The material below describes our policies concerning the collection, use and disclosure of personal and financial information we receive about individuals who seek to obtain, obtain or have obtained products or services from us, and whether and when we might share information with others. If you have any questions about this Policy, please contact us by writing to the attention of “Customer Care Department”. The address for Aspire Health Plans, LLC is 6333 Long, Suite 102 Shawnee, KS 66216.
Why We Collect and How We Use Information
We collect and use information for business purposes with respect to our insurance and other business relationships with you. These business purposes include, without limitation, evaluating requests for insurance or other products or services, evaluating benefit claims, administering our products or services, and processing transactions requested by you. We also may use information to offer you other products or services, to enhance and improve existing products or services, or to design new ones.
How We Collect Information
We get most information directly from you. The information you provide us voluntarily when applying for our products or services or submitting a claim for benefits generally provides the information we need. If we need to verify information or need additional information, we may obtain information from third parties such as adult family members, employers, other insurers, physicians, hospitals and other medical personnel.
What Information We Collect
The information we collect may relate to your finances, employment, health, avocations or other personal characteristics. For example, we may collect the following types of “nonpublic personal information” about you:
Information about your identity, such as your name, date of birth, address, phone number, e-mail address, and Social Security number;
Information about your transactions with us or others, such as policy coverage, premiums and payment history; and
Information we receive from you on applications or other insurance forms, including your medical information.
How We Protect Information
We treat information about you in a confidential manner. Our employees and other authorized personnel are required to protect the confidentiality of your information. We restrict access to nonpublic personal information about you to only those individuals who have a business reason to know the information, such as in order to provide services for you. We also maintain physical, electronic and procedural safeguards to protect information. All employees and other authorized personnel are required to comply with our established policies, including this privacy policy.
Information Disclosure
Information may be disclosed to our affiliates and our affiliates may use that information to offer products and services to you. Information also may be disclosed to nonaffiliated third parties, such as insurance companies and companies that process data or provide general administrative services for us. For example, information may be disclosed to nonaffiliates to enable them to provide business services for us, such as helping us to evaluate your request for insurance or benefits and assisting us in processing a transaction requested by you. Information may be shared with nonaffiliates to assist us in offering our products and services to you, or to nonaffiliated financial institutions with which we have joint marketing agreements. We may disclose any information we collect as described above, other than health information, for the purposes described in this paragraph, or where disclosure is otherwise permitted or required by law. When we disclose information to nonaffiliates, we require the company to maintain the confidentiality of the information.
Control of Information
Generally, upon your written request, we will make your information available for review (except information collected in connection with, or in anticipation of, any legal claim or proceeding). If you notify us that the information is incorrect, we will review it, and if we agree, we will correct our records accordingly. If we do not agree, you may submit a short statement of dispute, which we will include in any future disclosure of the disputed information. To gain access to or to correct information, submit a request in writing to the address set forth above. The request should include your name, address, telephone number and a description of the information you would like to access or correct. We will either mail a copy of the information to you or make the information available to you in person at our offices.
Further Information
In addition to any other privacy notice we may provide, federal and state laws and regulations have established privacy standards and require us to provide this summary of our Privacy Policy. You may have additional rights under applicable privacy laws. This notice does not apply to your relationship with other financial service providers, such as nonaffiliated insurance companies. We may amend this notice at any time, and we will provide a revised privacy policy as required by law.
Website
Our website privacy notice, located at www.aspire65.com, contains additional information including that particular to website use. Please pay careful attention to the notice especially if you transmit nonpublic personal information to us over the Internet.
Your Choice
You may prohibit or “opt-out” of certain of the sharing of your nonpublic personal information described above. In particular, you may opt-out of our sharing of certain nonpublic personal information concerning you for affiliate and nonaffiliate marketing purposes. To do so, you may contact us by e-mail at info@aspire65.com, by phone at 1-888-819-2158 or by mail at Aspire Health Plans, LLC, Attention: Customer Care Center, 6333 Long, Suite 102 Shawnee, KS 66216.
Online Privacy Policy
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At Aspire Health Plans, LLC, we are committed to protecting your privacy, both on the Internet and offline. The material below describes our privacy practices for this web site. If you have any questions about this policy, please contact us.
Information We Collect
When you enter our website, information is gathered from your Internet browser. This information may include your Internet protocol (IP) address (which allows us to determine the identity of your Internet Service Provider), your operating system, and the type of browser software that you are using to access the website. This information allows us to upgrade the website as necessary to optimize its efficiency.
Use of Cookies
We may use cookies to collect information about how you use our website. A “cookie” is a small text file that a website can place on your computer’s hard drive in order, for example, to retain your preferences and/or registration information for your next visit. The cookie transmits this information back to the website’s operator. We do not respond to a Do Not Track option on your browser, but you can choose not to receive a cookie file by enabling your web browser to refuse cookies or prompt you before accepting a cookie. Note that refusing to accept cookies may impact the performance of our website. However, at no time is sensitive information, such as your name, address or registration information, stored in a cookie.
Personal Information
At this time, you are not required to provide us with personal information in order to access our website. However, certain optional features on our website may require you to submit some personal information in order to fully benefit from our services. Such information may include, but is not limited to, your name, date of birth, address, email address, and phone number. For instance, contact and eligibility information is necessary if you are requesting insurance product information. Providing us with your personal information will also enable us to notify you as enhanced services become available on our website. Your personal information provided to us is subject to our general Privacy Policy and may be disclosed to our affiliates.
Unsolicited Email
Should you voluntarily provide your personal information to us on our website, you may receive email messages from us. These messages will include timely announcements regarding enrollment, new products and product enhancements. Each such email will include simple instructions should you decide you no longer wish to receive messages from us. Unless you elect not to receive such messages when submitting information to us on our website, you will receive these emails from us. Likewise, if at any time you request to be removed from one of our mailing lists, your email will be removed from that mailing list within ten business days. You can also always opt-out of receiving these email messages by contacting us by email, by phone at 1-888-819-2158 or by mail at Aspire Health Plans, LLC 6333 Long, Suite 102 Shawnee, KS 66216.
Security Precautions
We realize that foremost in the minds of privacy-conscious individuals is the security of information after its submission. All personal information collected in order to enable us to provide you with services is securely stored in databases. Additionally, access to the information stored on our databases is restricted to select employees and other authorized personnel, including those third parties necessary to perform services for us and for you. Where appropriate, we may employ firewalls, encryption technology, user authentication systems and access control mechanisms to control access to systems and data. If sensitive data is being transmitted, we will utilize security technology to ensure safe transmission. However, note that you should exercise discretion with respect to the submission of any personal or financial information. Transmitting information via the Internet is never completely secure and, thus, any information submitted may be intercepted, collected, used or disclosed by others. We will use appropriate technology to minimize that risk.
Links to Other Web Sites
Our web site may provide a link to pertinent links to third party websites including, but not limited to, insurance carriers, insurance brokers, and other financial and medical sites. All links to other sites are made without any representations or warranties relating to the integrity, security or legitimacy of such sites. Our privacy policy cannot and does not apply to external websites and once you leave our websites, you are subject to the privacy policies and procedures of those third parties. You should be certain to consult each external website’s own privacy policy before providing personally identifiable information. If you have concerns about any linked website, we invite you to contact us.
Intended for Adults Only
This website is intended for use only by adults. We will not knowingly solicit, collect or maintain personal data/information from children under the age of 18. However, in some instances it may be necessary for customers or applicants to submit certain personal information of a child under the age of 18 in order to obtain or change coverage under an insurance or insurance-related product. Use of such information is strictly limited to those purposes and is never obtained absent the consent of the parent or guardian of the child.
Limited to United States Residents
Use of this website is limited to persons residing in the U.S. No part of this website is intended for use outside the U.S., and any information received from an identifiable non-U.S. resident will be disregarded.
Effective Date
This policy is effective as of August 18th, 2016. We reserve the right to change this privacy policy at any time by posting a modified version on our website.
Contact Us
If you have any questions about this policy or want to correct or update your contact information, simply contact us by phone at 1-888-819-2158, by e-mail at info@aspire65.com or by mail at Aspire Health Plans, LLC 6333 Long, suite 102 Shawnee, KS 66216